Electro Company from the first years of its existence had as first concern the complete technical and commercial support of its customers in all the products that it traded and still trades up to this moment. This was also the company's big advantage that kept us widely spread in the Greek Market.
The Seminars that will take part in regular time intervals will enrich the participants with technical knowledge as well as with thorough solutions in various problems that they meet in their existent applications. Inside those Seminars one can find experienced technicians from the Manufacturing Companies with which we collaborate.
The Software Development Department is a new support that exists in our company since 2002. Those of you who are searching for a complete solution, because you do not have time to devote for programming of your PLC, SCADA or F4requency Converter, our company is in your disposal for the development of suitable software, using the products that we trade, for tailor-made solutions. Our company, with the secrecy that characterizes us all these year, are in position to serve with the largest transparency.
As supplement of above services, our company’s customers are recommended to be assisted during the first operation (Commissioning) and the installation of the complete solution so as for the technician to intervene in any problem that may take place. The service of Commissioning gives you the certainty that the installation of your machine will operate correctly and on the time frame that you have estimated.
Finally our Company’s Customers are supported after sale of products of/solutions with the creation of After Sales Department for solving any problem that may arise.
Electro Company has established an Authorised Vacon Local Service Center for maintaining and repairing of Converters of Frequency up to 90kW with the corresponding engines for the trial after the repair. Also, apart from the telephone support that our technicians provide, Replacement Units also exist with 24-hour delivery in case of urgent need so the operation of production of your factory does not stop.
